Trust & security

Trust isn't a feature. It's the foundation.

Openclaim only works if you can share sensitive things with us — what happened, who did it, what it cost you — and trust that we'll handle them with care. That trust is the first thing we designed for, and the thing we protect hardest.

Our principles

We don't sell data. Full stop.

Your information is never sold, rented, licensed or shared with data brokers. There is no advertising business inside Openclaim to feed.

Minimum data by design

We collect only what the service actually requires — enough to match you with others, and enough for a law firm to verify a group. Nothing else.

Anonymous by default

You appear in disputes without your name or identity. Only when a matched case moves to a law firm, and only with your explicit consent, does your identity leave the platform.

Verified counterparts

Law firms on Openclaim are vetted and licensed. Access to member data requires an explicit member-level approval — never automatic.

Concrete safeguards

Encrypted in transit and at rest

All traffic is served over HTTPS with modern TLS. Data at rest lives in an encrypted, access-controlled database.

Least-privilege access

Row-level security enforces who can read what. Even inside Openclaim, staff can only see what their role requires.

Isolated law-firm access

Each firm sees only the disputes they are engaged on. Cross-firm visibility of member data is not possible.

GDPR compliant

You can access, correct, export and erase your data at any time. Requests are answered within statutory timelines.

No dark patterns

We don't hide the unsubscribe, we don't trick you into publishing your story, and we don't sneak consent into other flows.

Audit trail

Sensitive actions on your account are logged, so you (and we) can see what happened and when.

Found a security issue?

If you believe you've found a vulnerability, please email us at security@openclaim.cc. We read every report, respond quickly, and we won't take legal action against good-faith research.

security@openclaim.cc